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Softongroup

Service pillar A

Agentic AI & Software Development

Beyond chatbots: we design, build and run AI agents that reason, use tools and complete multi-step tasks inside your business — engineered by data scientists, so they stay reliable in production.

What’s included

Three services, one accountable team.

A1

Custom multi-agent systems

Teams of specialised agents with defined roles that collaborate on research, content, operations and complex enterprise workflows.

  • Agent architecture & role design
  • Tool and API integrations
  • Human-in-the-loop approval steps
  • Evaluation pipelines & guardrails

CrewAI · LangGraph · Microsoft Agent Framework

A2

AI coworkers for SMBs

Ready-to-work “AI employees” configured for your business, working inside the email, calendar and CRM tools your team already uses.

  • CRM updates & data entry
  • Meeting scheduling & follow-ups
  • Inbox and admin triage
  • Setup, training & ongoing tuning

No-code agent platforms · Email · Microsoft 365

A3

Software development agents

Autonomous coding agents deployed safely into your engineering workflow, plus full-stack AI-powered software built by our team.

  • Coding-agent rollout in your DevOps pipeline
  • Repository access & permission controls
  • Automated testing and review gates
  • Custom web, mobile & API development

Devin · Claude Code · CI/CD integration

Where it helps

Common use cases

Research & content pipelines

Agents that gather sources, draft and fact-check content for review.

Customer support

Ticket triage, suggested replies and escalation to your team.

Back-office operations

Document processing, data extraction and system updates.

Engineering productivity

Automated code changes, tests and reviews under human oversight.

Next step

Ready to put AI agents to work?

Tell us about the workflow you want to automate and we’ll map out an agent design with you.